The most popular FAQ about our App
If you have any other questions or need further assistance, please contact our customer support team, and we will be happy to help you!

How do I create my fantasy team?
After logging into the app, go to the "Create Team" section. You will be prompted to select players from the available list, keeping in mind the spending limits and player positions. Choose 11 players for your team and save the changes.
How do matches take place and how are points awarded?
Points are awarded based on players' performances in real matches. For example, players can earn points for runs scored, catches taken, and other achievements. More details about the points scoring system can be found in the app's rules section.
What should I do if I forgot my password?
On the login page, select the "Forgot Password?" option. Enter your registered email address, and you will receive instructions on how to reset your password.
How can I contact customer support?
You can reach our customer support through the in-app chat, by sending an email to the support address provided, or by calling the helpline. Our team is always ready to assist you with your queries.
Are there any age restrictions for playing?
Yes, to participate in games on Winmatch365, you must be at least 18 years old. You will need to confirm your age during registration.
What are the rules for playing fantasy cricket on Winmatch365?
The basic rules include creating a team from real players, earning points based on their performances in matches, and participating in various leagues and tournaments. More detailed rules can be found in our Help Center.
Can I participate in tournaments with friends?
Yes, Winmatch365 allows you to create private tournaments where you can invite your friends. Just create a league and share the invite code with them.
Comprehensive Winmatch365 Customer Support
We understand that the success of our platform is directly dependent on the satisfaction of our users, so we strive to provide high-quality and accessible support at every stage of interaction.
Fair Play Policies
100%User Privacy
100%Data Encryption
100%Secure Payment Processing
100%
✨ Security and privacy
We understand that data security is a critical aspect for our users. Our support team is
available to answer any
questions you may have about security and privacy, as well as the steps we take to protect
your personal information.
✨ Personal appeal
Each user has their own unique needs. We pride ourselves on offering a personalized approach
to support. Our customer
service specialists are ready to help, taking into account the individual characteristics
and requests of each user.
✨ Proactive Maintenance
Our support team not only responds to user requests, but also proactively informs them about
updates, promotions and
upcoming events. We actively monitor user interactions with the app and collect feedback to
improve the experience.
✨ Feedback
We are always open to suggestions and feedback from our users. Your feedback is very
important to us and we use it to
improve our app and support services. By regularly monitoring feedback, we can identify
areas for improvement and
implement changes accordingly.
